FAQ's
NOTE: FOR MORE INFO, CONSULT THE BUILT-IN MANUAL
- What file formats do the PS3 and the XBOX support?
- Why can't I stream EyeTV recordings to my Xbox?
- Does Playback support subtitles?
- What is a MKV File?
- Why do some MKV files fail to convert?
- How is Playback's MKV conversion different from transcoding?
- Is Playback compatible with Little Snitch?
- Why am I experiencing stuttering on the PS3?
- How does Playback integrate with Adobe Lightroom?
- What is Playback’s ‘Wake on Demand’ feature?
- What Firewall settings are used with Playback?
- What devices is Playback compatible with?
- Why doesn't Playback show up on my Playstation 3 or Xbox 360?
- Why am I unable to play Music from a Music folder to a Xbox 360?
- Does Playback support media purchased from the iTunes Store?
- Does Playback support transcoding?
- What are the recommended system requirements for playback?
- What are the recommended network requirements for playback?
- Does Playback require any specific firmware for the PS3 / Xbox?
- Is Playback compatible with older PS3 / Xbox models?
- What versions of Apple iLife is Playback compatible/fully optimized for?
- Sometimes the changes I make in Playback don't immediately show up on my TV for my PS3 and/or Xbox. Why is that?
- How do I uninstall Playback?
- Does Playback contain any "spyware" or "phone-home" wizardry?
- How many PS3 and/or Xbox units can I connect to Playback at any one time?
- Does Playback support bandwidth throttling?
How is Playback's MKV conversion different from transcoding?
Playback can repackage high-definition H.264 video from an MKV file into an MP4 file. It typically takes only two to three minutes to convert a 1-2GB MKV file.
The video isn't transcoded; simply moved to a new file that can be streamed to a Playstation 3 or Xbox 360. Since the video isn't transcoded, there is absolutely no loss in video quality.
The audio is transcoded if necessary for compatibility. The Playstation and Xbox 360 only support AAC-LC in an MP4 container.
MKVs using a video codec other than H.264/MPEG-4 AVC are not presently supported. This feature requires the installation of the free Perian plugin for QuickTime. Please visit perian.org for more information about Perian.
Still need assistance? VISIT THE FORUM CONTACT US
